Privacy Policy

Privacy Policy for Customer

Markethod Co., Ltd. recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects in accordance with the Personal Data Protection Laws.

Collection of Personal Data

The personal data we collect from you is according below:

  • Your name
  • telephone
  • email address

Types of Data Collected

Personal data such as name, and surname.

Contact information such as an address, telephone number, e-mail address, etc.

Technical data such as IP address, Cookie ID, Activity Log, etc.

Other such as photos, videos, and other information that is considered personal data under the Personal Data Protection Laws.

Children

If you are under the age of 20 or have legal restrictions, we may collect use, or disclose your personal data. We require your parents or guardian to be aware and provide consent to us or be allowed by applicable laws. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Storage of Data

We store your personal data as hard copies and soft copies.

We store your personal data by using the following systems:

  • Third-party server service providers outside of Thailand

Use of Data

We use the collected data for various purposes:

  • To create and manage accounts
  • To provide products or services
  • To improve products, services, or user experiences
  • To share and manage information within the organization
  • To conduct marketing activities and promotions
  • To provide after-sales services
  • To gather user feedback
  • To process payments for products or services
  • To comply with our Terms and Conditions
  • To comply with laws, rules, and regulatory authorities

Disclosure of Personal Data

We may disclose your personal data to the following parties in certain circumstances:

Organization

We may disclose your personal data within our organization to provide and develop our products or services. We may combine information internally across the different products or services covered by this Privacy Policy to help us be more relevant and useful to you and others.

Service Providers

We may use service providers to help us provide our services such as marketing and development of products or services such as Amazon Web Services, Hubspot, Hotjar, Google, Facebook, and LinkedIn. Please note that service providers have their own privacy policies.

Business Partners

In relation to our business partners, we may disclose certain personal data to them in order to coordinate and provide our products or services to you and provide necessary information about the availability of our products or services.

Law Enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by government authorities such as courts, government authorities.

Cross-Border Data Transfer

We may disclose or transfer your personal data to third parties, organizations, or servers located in foreign countries. We will take steps and measures to ensure that your personal data is securely transferred, and the receiving parties have an appropriate level of personal data protection standard or as allowed by laws.

Data Retention

We will retain your personal data for as long as necessary during the period you are a customer or under a relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless the law requires or permits a longer retention period. We will erase, destroy or anonymize your personal data when it is no longer necessary or when the period lapses.

Data Subject Rights

Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following:

Withdrawal of consent: If you have given consent to us to collect, use or disclose your personal data whether before or after the effective date of the Personal Data Protection Laws, you have the right to withdraw such consent at any time throughout the period of your personal data available to us unless it is restricted by laws, or you are still under beneficial contract.

Data access: You have the right to access your personal data that is under our responsibility; to request us to make a copy of such data for you, and to request us to reveal how we obtain your personal data.

Data portability: You have the right to obtain your personal data if we organize such personal data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the personal data in a such format directly to other data controllers if doable by automatic means, and to request to obtain the personal data in such format sent or transferred by us directly to other data controller unless not technically feasible.

Objection: You have the right to object to the collection, use, or disclosure of your personal data at any time if such doing is conducted for the legitimate interests of us, the corporation or individual which is within your reasonable expectation; or for carrying out public tasks.

Data erasure or destruction: You have the right to request us to erase, destroy or anonymize your personal data if you believe that the collection, use, or disclosure of your personal data is against relevant laws; or that retention of the data by us is no longer necessary in connection with related purposes under this Privacy Policy; or when you request to withdraw your consent or to object to the processing as earlier described.

Suspension: You have the right to request us to suspend processing your personal data during the period where we examine your rectification or objection request; or when it is no longer necessary, and we must erase or destroy your personal data pursuant to relevant laws, but you instead request us to suspend the processing.

Rectification: You have the right to rectify your personal data to be updated, complete, and not misleading.

Complaint lodging: You have the right to complain to competent authorities pursuant to relevant laws if you believe that the collection, use, or disclosure of your personal data is violating or not in compliance with relevant laws.

You can exercise these rights as the Data Subject by contacting our Data Protection Officer as mentioned below. We will notify the result of your request within 30 days of receipt of such request. If we deny the request, we will inform you of the reason via SMS, email address, telephone, or registered mail (if applicable).

Advertising and Marketing

We may send certain information or newsletter for the purpose of utilizing your preference via your email. If you no longer want to receive communications from us, you can click the “unsubscribe” link in the email or contact us through our email.

Cookies

To enrich and perfect your experience, we use cookies or similar technologies to display personalized content, and appropriate advertising and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website, and their website access preferences. If you do not wish to have cookies placed on your computer, you should set your browsers to refuse cookies before using our website.

Data Security

We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent the loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including administrative safeguards, technical safeguards, physical safeguards, and access controls.

Data Breach Notification

We will notify the Office of the Personal Data Protection Committee without delay and, where feasible, within 72 hours after having become aware of it, unless such a personal data breach is unlikely to result in a risk to your rights and freedoms of you. If the personal data breach is likely to result in a high risk to your rights and freedoms of you, we will also notify the personal data breach and the remedial measures to you without delay through our website, SMS, email address, telephone, or registered mail (if applicable).

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. For any changes to this Privacy Policy, we encourage you to frequently check our website.

This Privacy Policy was last updated and effective on 24th October 2022

Links to Other Sites

The purpose of this Privacy Policy is to offer products or services and use our website. Any websites from other domains found on our site are subject to their privacy policy which is not related to us.

Contact Information

If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us by using the following details:

Data Controller

Markethod Co., Ltd.

42/115, Nong Kae, Hua Hin, Prachuap Khiri Khan, 77110

privacy@markethod.com

markethod.com

021072980

Data Protection Officer

DPO Team

42/115, Nong Kae, Hua Hin, Prachuap Khiri Khan, 77110

privacy@markethod.com

021072980

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